Business Support

There are many different functions which are needed by organisations, which include money transactions, preparation of procedures and guidelines, promoting the goods and services provided, understanding organisation risks, and maintaining an effective workforce. In larger organisations, these functions may form the objectives of dedicated departments; whilst smaller ones may only occasionally need to use them. All Migrators Consulting Practices can provide support to the key functions which are needed to ensure the success and sustainability of any organisation. Some of the key functional areas in which Migrators Consultants work include:    

Risk
Before any new project, venture or major change is undertaken, assessments should be made of the risks to the change and its likelihood of success. Key risks need to be identified, as well as how likely thy are to occur and their potential impact. Once these are known, mitigation can be developed to prevent or reduce the risks and its effects. Risks will also need to monitored during the project, or venture, to see if existing risks have changed, or new ones occurred.

Financials
Organisations need to be aware of the money they will receive and spend. Budgets should be prepared showing when and where major costs are to be incurred, as well as when and where income will be received. Costs may need to be categorised as occasional capital costs, fixed overheads, variable overheads and operational costs and sub-divided into key areas of expenditure. Whilst income may need to be categorised as sales, grants or allocations before being sub-divided. Once the budgets have been approved, they need to be regularly monitored to ensure the actual income and expenditure maintains a similar profile. There is a significant difference between budget and actuals, action may need to be taken to re-align them.

Marketing
All organisations need to publicise the goods and services they can provide to potential customers. Organisations also need to research the markets for their products in order to understand the customers needs and the ways in which they obtain products. This knowledge will allow the producers to advertise their products in an appropriate way to new and existing customers. The publicity should reassure existing customers to retain their loyalty, as well as encouraging new customers. Care needs to be taken to balance the costs of research and publicity with the potential income generated.

Governance
Organisations need to develop clear boundaries within which they operate, as well as efficient control structures. They will also need to work within the legal framework of the nations and regions in which they operate. As well as working within the moral and cultural parameters of these areas. Otherwise the leadership could be imprisoned, the company fined, or suffer reputational damage, and may not be able to continue operations in that area. The strategic approaches and objectives of the organisation, should take these aspects into account. Operations manuals and models should provide clear guidance on the way the different elements of the organisation work, taking account of the boundaries. Relevant parts of the organisation should be responsible for ensuring compliance with the legal, moral and operational requirements and that the guidance and controls are up to date and appropriate. This could be achieved by inspections, health checks and audits.

Communications
All organisations need to communicate effectively different audiences to staff working within the organisation, as well as external people and organisations, such as customers and suppliers, and people and organisations who may be interested in the organisation, the way it works  and what it achieves. As such it is important to ensure the appropriate information and messages are provided at all levels, which also reflect the ethos of the organisation. Care should also be taken to ensure that suitable media is used to announce and promote the information and messages.

Working Together
People are probably the most significant resources in any organisation. The way they interact each other, as well as customers, suppliers and other stakeholders is often a key to business success. People from different organisations often need to work together, as customers, suppliers or partners. Sometimes the various groups have different objectives, lifestyles and approaches to work, which may conflict or cause tensions. A better understanding of the way the different groups work can help ease tensions and reduce conflicts and provide supportive environments.

Stakeholder Management
There are many different types of stakeholders ranging from customers and suppliers to shareholders, pressure groups and government agencies. Each of these can influence the decisions of the organisation in different ways, with degrees of influence. It is essential to build trust with individual stakeholder groups, by providing appropriate information, using suitable communications methods, when needed, with suitable levels of empathy. It is therefore essential to develop plans and approaches which hep to maintain good communications and the provision of accurate information with all relevant stakeholders. Ensuring stakeholders receive the correct information, at the right level of detail, in appropriate ways, when needed.

Staff Development
Staff need to understand and adapt to new ways of working. They need to aquire new skills and improve existing knowledge and confidence, to ensure they are capable of using new technology, systems and procedures. Knowledge and skills gained through staff development can help to ensure the future success of your organisation. New knowledge and skills can be provided to staff using a variety of techniques, away from their work environment.